The Technical Support Executive-Voice course aims at making learners proficient in providing technical over-the-call assistance. The course mainly deals with the troubleshooting of hardware, software, and networking issues while developing communication and problem-solving skills.
✅ Develop strong verbal communication and active listening skills.
✅ Learn to diagnose and resolve technical issues over phone support.
✅ Master customer handling and conflict resolution strategies.
✅ Gain hands-on experience with helpdesk tools and ticketing systems.
✅ Improve efficiency in remote troubleshooting and technical support.
A Technical Support Executive-Voice job will lead to a broad variety of jobs from various industries. Technical support executives in voice roles provide technical support services through the telephone to ensure that customers get the issue resolved as early as possible and in a productive way. Some of the main career opportunities include:
Course Fees : 24,999/-
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