The Technical Support Executive (Non-Voice) Course is created to give learners the technical skill and problem-solving ability needed in providing support by email, chat, and ticketing systems. This course targets troubleshooting IT problems, software support, and skills in customer services, which best suits anyone desiring to serve in the IT and customer service industry.
✅Skills Covered: IT troubleshooting, software & hardware support, customer handling ✅Industry Demand: IT Helpdesk, Software Support, E-Commerce Support, Remote IT Services ✅Certification: Industry-recognized certificate upon course completion
A Technical Support Executive – Non-Voice can also reach up to a post like that of a Senior Technical Support Engineer or System Administrator. All the above industries are open for these positions as well. Great growth opportunities coupled with diversification into technical domain options exist in this career path.