This course, ‘Customer Care Executive (Domestic – Voice),’ will equip students with the skill to handle calls for inbound and outbound customers. This course primarily aims at building skills in proper communication, solving problems, handling calls, customer relationship management (CRM), and much more as it prepares one for a professional career in customer service and the BPO sectors.
✔ Develop verbal communication and active listening skills.
✔ Learn call handling techniques for inbound and outbound calls.
✔ Understand customer relationship management (CRM) tools.
A Domestic – Voice Customer Care Executive offers excellent career prospects in the BPO, telecom, banking, and e-commerce industries. You develop a great sense of communication, active listening, and problem-solving skills and become a good professional. Through hands-on training in call handling, CRM, and conflict resolution, you will be ready to take on a job with much demand. You’re paid competitively, rewarded based on performance, and have options to grow even further into Team Lead or Quality Analyst. If you like dealing with people and solving their questions, then this is your way forward to success.
High Job Demand – Voice-based customer support roles are in high demand across industries like BPO, telecom, banking, and e-commerce.
Course Fees : 24,999/-
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