The Customer Care Executive – Domestic – Non-Voice Course is a specialized training program designed to equip individuals with the skills necessary for handling customer service inquiries through non-verbal communication channels like email, live chat, and social media platforms. This course is ideal for those who prefer working in non-voice roles, where interactions are conducted in writing rather than over the phone.
A customer care executive is a professional non-voice career in the BPO, IT, e-commerce, and service sectors. The job ensures stability, offers work-from-home options, and immense opportunities for career building. Strong written communication and problem-solving skills will help to sustain work at email and chat-based customer support calls. The position is perfect for those who do not want to be under the pressure of direct sales and voice calls but still want to interact with customers. It also nurtures the skills of CRM, data handling, and multi-tasking which aids in higher level designations like a Team Leader or Quality Analyst. Start your journey today and build a bright future!
Course Fees : 24,999/-
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