Associate-Customer Care is a voice and non-voice course that teaches a person’s basic customer service skills in almost all industries. The course emphasis focuses on voice-based as well as non-voice-based customer service interactions with communicating and resolving issues effectively to customers through both chat and email interfaces as well.
✅Total Duration: 390 Hours (145 Theory + 245 Practical)
✅Mode: Classroom / Online or Offline
✅Practical Learning: Mock sessions, real-life case studies & role plays
✅Certification: Industry-recognized certification after course completion
The Associate-Customer Care (Voice and Non-Voice) course allows graduates to pursue various careers within the customer service, BPO, IT, e-commerce, and telecom sectors. The graduate can also opt for jobs that need good communication, problem solving abilities, and the ability to deal with customers.
✅Call Center Executive – Managing inbound and outbound calls for various businesses.
✅ Chat Support Associate – Providing assistance through online chat support.
✅ Email Support Executive – Resolving customer concerns via email communication.
Course Fees : 24,999/-
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