Associate-Customer Care (Non-Voice) is an online course intended to train professionals on how to manage customer questions, complaints, and support services via email, chat, and ticketing. The course builds skills in improving written communication and problem-solving ability as well as in CRM while getting the individual ready for employment in BPO, IT, banking, or e-commerce environments.
✔ Develop professional written communication for chat & email support.
✔ Learn to handle customer inquiries, complaints , resolutions effectively.
✔ Gain expertise in CRM tools and data management.
✔ Improve typing speed, accuracy, and documentation skills.
✔ Understand company policies, compliance, and data security.
High job security, with continuous growth opportunities, competitive salaries, and non-voice positions that offer improved work-life balance because of flexible shifts, are enjoyed in this role. Practical experience is thus ensured for long-term career success and job satisfaction from handling customer queries, problem-solving, and data management.
✅ Job Stability and Growth Opportunities : With customer support being a core function in most businesses, this role provides job stability.
✅ Competitive Salary & Benefits : Non-voice roles typically offer competitive salaries, along with performance-based incentives, health benefits, and other perks, ensuring financial growth alongside professional development.
Course Fees : 24,999/-
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